Ready and connect Nest camera

Start here if you have a new Google Nest camera, or if y'all removed your camera from the app and desire to add it back.

To ready up, the app takes you through the steps. You need the app to connect your camera to Wi-Fi and get recorded video, so you should always employ the app to guide you lot through setup and installation.

Here'south a brief overview of the steps to get started, along with some important tips to troubleshoot.

Important: Connect your camera to the app earlier you install or mount it. You lot need to scan the code on your photographic camera to connect it to the app.

1. Download the app you need

Depending on which camera model y'all accept, use either the Google Home app or Nest app to set information technology upwards. Download the ane y'all need from the Apple App Store or the Google Play Store.

Use the Google Home app to ready the post-obit Nest cameras:

  • Nest Cam (wired)
  • Nest Cam with Floodlight
  • Nest Cam (battery)

Use the Nest app to fix the following Nest cameras:

  • Nest Cam IQ Indoor
  • Nest Cam IQ Outdoor
  • Nest Cam Indoor
  • Nest Cam Outdoor
  • Nest Dropcam (all models)

two. Add your camera to the app with the QR code

Choose the instructions that lucifer the app you use to ready up your photographic camera.

Dwelling app

Nest app

If you're new to Nest

  1. If you haven't already done so, download the Nest app from the Apple App Shop or Google Play.
  2. Open the app and create an business relationship.
  3. On the app home screen, tap Add.
  4. Scan the QR code on the back of your camera. Y'all can also tap Continue without scanning and type the numbers at the elevation of the QR code.
  5. The app walks yous through setup and installation.

If y'all already have an business relationship

  1. Open the Nest appNest app icon.
    • Note: If you accept more than one abode in your account, make certain that y'all start selected the Nest home where you desire to install your camera. Tap MenuArrow pointing down in the height left of the dwelling house screen to modify homes.
  2. In the top right corner of the app home screen, tap SettingsNest settings icon.
  3. Select Add product plus.
  4. Scan the QR lawmaking on the back of your camera. You tin can besides tap Go on without scanning and type the numbers at the meridian of the QR lawmaking.
  5. The app walks you through setup and installation.

Add your camera to the Home app after setup

Subsequently setup in the Nest app, you can add your Nest photographic camera to your dwelling house in the Home app. This lets you lot control your camera and other compatible connected devices (like a smart bulb or Google speaker) in the aforementioned place.

Set up smart devices in the Google Dwelling house app

Note: If you lot already signed into the Nest app with a Google Account, your Nest camera and some other products in your Nest home should also announced in your dwelling in the Home app.

3. Get more help with setup and installation

Troubleshoot bug during setup

During setup, the app lets you connect your camera to Wi-Fi, personalize settings, check the video quality, and more than.

If you accept whatever issues, here are some quick tips.

Help messages and codes

If a help message with the code appears in the app, become detailed troubleshooting help from our interactive troubleshooting tool for Nest cameras and doorbells.

Notation: The interactive troubleshooting tool is just recommended if you use the Nest app to set upwardly your camera.

Connexion problems

If you tin can't find your Wi-Fi network, or if your photographic camera has trouble connecting to the Wi-Fi, here are a few things yous tin do to attempt and gear up the effect:

  1. Wait a few minutes, then try to connect your camera again.
  2. Move your camera closer to your Wi-Fi router to amend the signal.
  3. Reduce wireless interference.
  4. Endeavour to restart your router.
  5. If you take a subconscious Wi-Fi network, you need to type in the network name (SSID) manually.

For more tips, become to our Troubleshoot adding Nest camera to the app article.

Ability bug

Signs that your camera doesn't get enough ability include the following:

  • Your camera won't plow on.
  • You go a message or status in the app that tells you there isn't enough power.
  • Things like the Wi-Fi connection and the video quality can also be reduced when in that location isn't enough ability.

Here are some things yous can practise to attempt to fix the issue:

  • If your camera uses a cable to stay powered, check that the cable and power outlet work properly. Utilise another compatible cablevision or ability outlet with your camera to check if it works.
  • If your camera is battery powered, recharge it when the battery is low. You should also make sure it's seated correctly on its stand when yous remount it.

Video quality issues

If your camera has video delays or lag, it'south ordinarily a sign that the Wi-Fi connectedness is weak. It could also be a sign that your camera doesn't have enough ability. Endeavor the following to try to fix the result:

  • Motility your photographic camera closer to your Wi-Fi router to improve the signal.
  • Reduce wireless interference.
  • If your camera uses a cablevision to stay powered, check that the cable and power outlet are working properly. Use another compatible cable or power outlet with your camera to cheque if it works.
  • If your camera is battery powered, recharge it when the battery is low. Yous should likewise make sure it'due south seated correctly on its stand when you remount it.

If your photographic camera'due south video is distorted, here are a few things you tin can endeavour to set the issue:

  • Grit off the camera lens.
  • Angle the photographic camera so that it'south non directly facing the sun's beams.
  • Put your camera somewhere shady and protected from farthermost atmospheric condition weather condition. While outdoor cameras are built to work outside of your home, extreme hot or common cold temperatures can affect things similar the video quality.

For more than tips, go our Troubleshoot Nest camera video distortion article.

Go more installation help

The app gives you bones installation instructions to mount or install your Nest photographic camera. But if you lot need more tips for your camera, select your camera below for detailed instructions.

Nest Cam with Floodlight

 Nest Cam (wired) Nest Cam (battery)
Cam IQ image camera indoor with stand drop cam pro angled image
Nest Cam IQ Indoor Nest Cam Indoor Dropcam (all models)
Cam IQ outdoor image Nest cam side view
Nest Cam IQ Outdoor Nest Cam Outdoor

iv. Learn how to utilise your camera

To help you get started with your camera, nosotros selected the most important articles you should read in our Go started using your Nest camera article.

Was this helpful?

How can we improve it?